Frequently asked questions
Does the Advent calendar come with gifts?
Our wooden advent calendar is sold empty, ready for you to fill with 24 thoughtfully chosen gifts to make each Christmas countdown uniquely yours.
What is your returns policy?
We want you to love your purchase. If your Advent calendar arrives damaged, faulty or not as described, please contact us with your order number and photos so we can help arrange an appropriate remedy in accordance with Australian Consumer Law.
For change of mind returns, please refer to our Returns & Refunds policy for eligibility and conditions.
When will I receive my order?
Delivery times will vary depending on your location. Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details so you can follow its journey
Does the calendar arrive assembled?
Your calendar arrives flat-packed for safe delivery and is designed for straightforward assembly at home. All doors, hinges and handles come pre-installed. Some assembly is required. Assembly instructions will be included to help you put your calendar together.
How much does shipping cost?
We offer complimentary standard delivery throughout Victoria. For all other Australian states and territories, shipping costs are calculated at checkout based on your delivery location.