Refund policy

Returns & Change of Mind

We are not required to provide a refund or exchange where you simply change your mind. 

If we choose to offer a change-of-mind return in a particular circumstance, any applicable conditions will be communicated to you.

This change-of-mind policy does not affect your rights where a product is faulty, damaged or otherwise fails to meet a consumer guarantee under the Australian Consumer Law.

Faulty or Damaged Products

Please contact us as soon as reasonably possible if your calendar arrives damaged, faulty or with missing components. Providing your order number and photographs of the issue will help us assess the problem.

Our products come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Depending on the circumstances, you may be entitled to a repair, replacement, refund and/or compensation where those guarantees are not met. 

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.